In some cases, such as domestic violence, forced evictions, or service of court documents, you may need immediate legal help. Please contact us immediately. When our answering machine picks you up, please let us know if it is safe to call you back or leave you a message. We will arrange a time to speak when it is safe for you. All conversations are confidential. Our mission is to ensure equal justice for all Texans by educating, empowering and representing vulnerable people while reshaping the broader legal system that affects us all. Similar to preparedness and recovery after a hurricane, earthquake or wildfire, individuals may face legal issues related to health care, economic stability, safe and healthy housing, public services, employment, environmental justice, domestic violence, and discrimination due to the COVID-19 pandemic. Lone Star Legal Aid will continue to work on critical issues on behalf of our client community, through our individual client representation and systemic advocacy. All clients must meet the eligibility criteria for financial and legal status. We serve 72 counties in Texas and 4 in Arkansas by offering free advocacy, legal advocacy, and community building services that ensure equal access to justice. We help Texans access health care, security, stability, housing, government benefits and employment. All TLSC services are free of charge.
COVID-19 Changes: Lone Star Legal Aid is available and accepting online applications for all of its offices. For other languages, Interpeter is available on request. We only work on civil cases and do not deal with criminal cases. Client applications are reviewed based on financial eligibility and other requirements. Clients who are unsure if they are eligible for our services can call the office at the phone number below. You can also call our toll-free number at 1-800-733-8394. You can use either method to complete an application so that Lone Star Legal Aid can determine if you are eligible for services. All of our clients have low incomes. Many are women and children.
Some are victims of domestic violence who need help to escape violence and remain non-violent. Others are residents with disabilities who need housing assistance, some need help applying for food stamps or applying for Medicaid, Medicare or SSI. Our selection process is designed to prioritize clients whose issues are life-changing or threatening. You can also call us. Here you will find the LSLA office that serves the county where you live. Check-in hours are the hours during which the office can take calls to potentially take on new cases. 110 North College Suite 302 Tyler, TX 75702 USA Unless there is a special program, clients must generally be equal to or less than 125% of the federal poverty guidelines. This is measured by your household`s gross monthly income relative to the size of your household. We hope that our customer community is safe and able to cope well in these ever-changing and uncertain times. We continue to monitor the COVID-19 and coronavirus pandemic throughout our service area and Lone Star Legal Aid`s work will continue with all virtual operations.
This means that we work from home and are not reachable in our offices. Emergency rooms are accepted during business hours.